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Frequently Asked Questions (FAQ)

Below you will a list of Frequently Asked Questions (FAQ). Simply click on the question to reveal the answer. Click on the question again to hide the answer.

General FAQ

How do I get TRADE and WHOLESALE information?

I want to ask a question that is not on FAQ’s page, what do I do?

What products are good to use in scrapbooking?


Pilot FAQ

Are whiteboard markers the ideal pen to use on the Dry Erase product (once the free pen is used up)?

Can Permaball ink be removed?

How do I remove gel ink from clothing?

How do I remove oil based ink (ballpoint ink) stains?

What are the differences between the types of pens available?

What are the different technologies used in the different pens?

What is the difference between Spotliter Dual versus Spotliter Twin?

Where can I buy Pilot Pens?

Why the name Pilot?


Sellotape FAQ

Do you have any project ideas to use your products?

Does Sellotape Gripping Stuff stick to brick and chalkboards?

Does Sellotape Sticky Dots stick onto metal fridges?

Does temperature affect the ‘stickiness’ of the Sellotape Sticky Dots as my poster kept falling off the bedroom wall that was in a cold room?

How long does the adhesive last on the Sellotape Gripping Stuff felt?

If we want to cut the Sellotape Gripping Stuff felt to size is this possible?

What is the difference between Permanent and Removable Sticky Dots?

What is the max. weight Gripping Stuff can hold?


Westcott FAQ

How can you identify a quality pair of scissors?

What is Microban?

What is the difference between right and left handed scissors?

What is the difference between scissors and shears?

What is 'Titanium bonded'?

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