This website is published and maintained by Dalton Packaging Pty Ltd, trading as Dalton Office Products.

1. This Privacy Policy is Dalton Office Products’ official online privacy policy and applies to all personal information collected by Dalton Office Products. In this policy we explain how and why we collect your personal information, how we use it and what controls you have over it.

2. Dalton Office Products is committed to complying with Commonwealth legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.

Collecting information
3. When we collect personal information from you we will always do so in a fair manner and will gain your consent before storing personal information such as your name and contact details. At any given time you can request to view, edit, and delete your personal information that we record by contacting us as set out at 17 below.

4. We only collect personal information if it is necessary for one of our functions or activities. We will advise you of the purposes for which your personal information is collected at or before the time that we collect it. These purposes may include:
• Storing your personal information in our database.
• Using the information for market research (directly related to our products only).
• Producing usage statistics.
• Sending marketing or promotional material directly to you (which may include marketing or promotional material about any of the products within our product range).

5. At or before the time the personal information is collected by us we will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you and the purpose of the collection.

Use of information collected and disclosure of personal information to others
6. We may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of our services, notification to you about changes to our services and technical maintenance). We may also use such information for a purpose related to the primary purpose of collection and where it would be reasonably be expected by you that we would use such information in such a way. We may need to share personal information with contractors we use to support our marketing campaigns. However, our contractors are never allowed to store or use this information for any reason not directly associated with us.

7. Personal information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information. Personal information will never be sold or rented to third parties without your express consent.

8. In addition, we are permitted to use or disclose personal information held about you:
• where you have consented to the use or disclosure;
• where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part or our investigation or in reporting the matter to the authorities;
• where such use or disclosure is required under, or authorised by, law (for example to comply with a subpoena, a warrant or other order of a court or legal process); or
• where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for or conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

Links
9. Our web site may contain links to other websites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site.

Security and storage
10. Dalton Office Products places great importance on the security of all information collected by us. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

11. Personal information will be de- identified or destroyed securely when no longer required by us.

12. Information stored within our computer system can only be accessed by those entrusted with authority and computer network password sanctions.

13. No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect users’ personal information, Dalton Office Products cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.

Cookies
14. Dalton Office Products collects information from the site using “IP files”.

15. When you visit the Dalton Office Products site to read, browse or download information, our system will record/log your IP address, date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non- personal information about you such as the type of Internet browsers you use or the site from which you linked to our web sites. Subject to clause 16 below, you cannot be identified from this information and it is only used to assist us in providing an effective service to our web sites.

16. Some users have been granted access to the Dealer Area on our web site (Dealers). During the period when a Dealer is logged into the Dealer Area, we are able to identify the individual Dealer and track that Dealer’s activities.

Contacting Us or Privacy Inquiries
17.Privacy related concerns or inquiries and requests to view, edit or delete your personal information held by us can be directed to us on 1300 325 866 or at service@daltonoffice.com.au, or by writing to Dalton Office Products, 350 Edgar Street, Bankstown NSW 2200.

Review of Policy
18. This privacy policy will be reviewed from time to time and any amendments will be incorporated in the updated policy.

Spam Act
19. Dalton Office Products ensures that our business practices and the content of our email or mobile phone messages comply with the Spam Act. The Spam Act prohibits the sending of unsolicited commercial electronic messages (which includes emails, SMS and other mobile phone messaging such as MMS and iM). Such messages can only be sent to an address when it is known that the person responsible for that address has consented to receive it.

Consent
20. We will only send electronic messages to an individual if that individual has expressly or impliedly consented to receiving messages of such nature from us. This is consistent with our Privacy Policy as outlined above, which governs the storage of and purposes for which we can use a person’s email address or mobile phone number.

Identity
21. Our electronic messages will clearly and accurately identify Dalton Office Products, Dalton Packaging Pty Ltd, or one of our brands as being responsible for sending the message and will provide our contact details as part of each message.

Unsubscribe
22. All our electronic messages will contain an unsubscribe facility, that allows people to indicate that messages should not be sent to them in future.

Acceptance
23. You accept that your use of this web site includes your acceptance of this Privacy Policy and the Disclaimer.